Legal
Privacy Policy for Nexomir
In Brief
How does Nexomir handle your information? We only collect what is necessary to address your inquiries, deliver your subscription, and provide technical support: your name, contact details, order specifics, and core technical metadata. We never sell your personal data, and this website employs no tracking cookies or advertising pixels. Explore our reliable streaming plans here.
- We process information you directly provide (via forms and WhatsApp) and limited technical data essential for service operation.
- Legal basis under GDPR: contractual necessity, legal obligations, and legitimate business interests.
- You may request access, rectification, or deletion of your data at any time via WhatsApp.
- The only third-party service on this site is WhatsApp, which you choose to initiate. Fonts are hosted locally.
Last updated
Effective date and last updated: October 23, 2026
This Privacy Policy details how Nexomir (“we”, “us”), the provider of the Nexomir service, collects, uses, shares, and protects personal data when you visit nexomirtv4k.com (“the website”), reach out to us, request a free trial, or purchase a subscription (collectively, “the service”). It also outlines your rights under the EU General Data Protection Regulation (GDPR). We act as the data controller for the processing activities described here.
Data Nexomir Collects
Data You Provide to Nexomir
- Contact Forms: your name, your optional WhatsApp or phone number, the subject, and your message. When you click send, the form data is not sent to our server directly: WhatsApp opens with the fields pre-filled, and we only receive it if you choose to send the WhatsApp message.
- Reseller Forms: name, WhatsApp or phone number, current reseller status, and your optional message, handled similarly via WhatsApp.
- WhatsApp Conversations: your phone number, the contents of your messages, and any details you choose to share, such as device info, desired package, or screenshots of technical errors.
- Orders and Trials: the package, duration, and number of connections you select, along with data required to generate or renew your account.
Data Nexomir Generates to Deliver the Service
- Account Details: usernames, passwords, and server information we issue to you, your active package, start/end dates, and the number of authorized connections.
- Usage and Technical Data: IP addresses, connection timestamps, concurrent stream counts, and basic device or app identifiers used to authorize streams, enforce connection limits, prevent fraud, and facilitate troubleshooting. We do not profile your viewing habits for marketing purposes.
- Support Tickets: a history of your support interactions so we can assist you more efficiently in the future.
Data Automatically Collected on the Nexomir Website
Like most websites, our servers automatically log standard technical information when you visit, such as your IP address, browser type, requested URL, referring page, and date/time. These server logs are used for security, debugging, and operational integrity, and are kept for a limited duration. The website employs no analytics tools, advertising pixels, or tracking cookies. Check our secure pricing packages.
Payment Data at Nexomir
When you purchase a package, payment information such as card details is processed by the payment provider used for your transaction, in accordance with that provider’s own privacy policy. We receive a payment confirmation along with limited details like the amount and date, but we never store or see full credit card numbers. View our available subscription tiers.
Why Nexomir Processes Your Data and Legal Basis
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Answering inquiries via forms or WhatsApp | Legitimate interest / Pre-contractual steps |
| Creating trials and subscriptions, service delivery | Contract |
| Technical support and troubleshooting | Contract |
| Reviewing and managing resellers | Pre-contractual steps / Contract |
| Enforcing terms, preventing fraud and abuse | Legitimate interest |
| Refunds per the 7-day guarantee | Contract |
| Accounting and taxation | Legal obligation |
| Responding to valid legal requests and copyright notices | Legal obligation / Legitimate interest |
We send service-related notifications, such as reminders before your package expires, but no marketing communications unless you explicitly request them. You may opt out at any time. Manage your nexomir subscription preferences.
Cookies and Similar Tech at Nexomir
The website does not place any advertising or analytical cookies, and all fonts are served from our own internal server. Therefore, we do not show a cookie banner. The only third-party service is one that you voluntarily choose to open: View our nexomir iptv pricing.
| Service | Usage Context | Potential Data Received |
|---|---|---|
| WhatsApp (Meta) | Buttons for orders and support, plus forms, which open a WhatsApp chat | Messages you elect to send, per WhatsApp’s privacy policy |
Read more in the WhatsApp Privacy Policy for the EEA. See nexomir plan options.
How Nexomir Shares Data
We never sell your personal information. We only share it in the following restricted instances: Review our nexomir iptv plans.
- Data Processors who assist us in operating the website and service, such as hosting, streaming infrastructure, and payment gateways, who are strictly limited to using data per our instructions.
- Communication Platforms you elect to use to contact us, specifically WhatsApp.
- Resellers: if you purchased your subscription through a reseller, they manage your account and have access to the data necessary for that purpose.
- Legal Reasons: when required by law, court order, or government authority, or when necessary to defend our rights, our users, or the public. Choose your nexomir subscription.
Transfers Outside the EU/EEA by Nexomir
Certain providers, such as WhatsApp, may process data outside the EU/EEA. Such transfers occur based on an adequacy decision (e.g., the EU–US Data Privacy Framework) or the European Commission’s Standard Contractual Clauses. Learn more about nexomir pricing.
How Long Nexomir Retains Your Data
| Data Category | Typical Retention Period |
|---|---|
| WhatsApp chats (including contact forms) | Up to 24 months after last contact, then deleted |
| Account and subscription details | As long as the account is active plus 24 months thereafter |
| Payment and refund records | As long as mandated by accounting laws (usually 7 years) |
| Stream connection logs | Up to 90 days, unless required to investigate abuse |
| Website server logs | Up to 90 days |
When data is no longer necessary, we securely delete or anonymize it. You may request earlier deletion, subject to legal retention obligations.
Your Privacy Rights at Nexomir Under GDPR
- Access to the personal data we maintain about you (subject access request).
- Rectification of any inaccurate or incomplete information.
- Erasure of data, excluding records we must retain by law.
- Restriction of processing and the right to object to processing based on legitimate interests.
- Data Portability for information provided to us within the scope of our agreement.
Submit your request via WhatsApp (+44 7395 985474) and start your message with „Privacy Request“. We verify your identity by cross-referencing your provided details with our records, such as the phone number you used, and will respond within one month. If you are dissatisfied with our data handling, you have the right to file a complaint with the Information Commissioner’s Office (ICO).
How Nexomir Protects Your Data
We utilize reasonable administrative, technical, and physical safeguards, including encrypted connections (HTTPS) on our website, restricted access to client records, and consistent software updates. No transmission or storage method is completely infallible, so absolute security cannot be guaranteed. Keep your login credentials private and secure at all times.
Minors and Nexomir
Our website and service are intended for adults. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with information, contact us via WhatsApp (+44 7395 985474) and we will delete it. Parents can utilize parental controls within their IPTV players to restrict content on children’s devices.
Third-Party Links from Nexomir
Our site includes links to third-party websites and applications, such as app stores, players like IPTV Smarters Pro or IBO Player, and WhatsApp. Their data handling is governed by their own policies, not ours. We maintain no affiliation with these third-party apps or their respective developers.
Updates to the Nexomir Privacy Policy
We may update this policy as our practices evolve or legal requirements change. The date at the top indicates the last revision. For significant changes, we will highlight them on this page and notify active clients when appropriate.
Contact Nexomir Regarding Privacy
For inquiries or requests regarding personal data, message us on WhatsApp (+44 7395 985474) starting with „Privacy Request“, or visit our contact page. Copyright matters are handled per our copyright policy, and more information about us can be found on our About Us page.
This policy outlines our approach to personal data management and does not constitute formal legal advice.